Terms & Conditions

1. Acceptance of Terms

By accessing and using the services of ETA Express UK, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

ETA Express UK provides assistance services for UK Electronic Travel Authorisation (ETA) applications. Our services include:

• Application form assistance and review
• Document verification and checking
• Application submission to UK authorities
• Status tracking and updates
• Customer support throughout the process

3. User Obligations

By using our services, you agree to:

• Provide accurate, complete, and truthful information
• Update information promptly if changes occur
• Comply with all applicable UK immigration laws and regulations
• Not use our services for any unlawful purpose
• Maintain the confidentiality of your account credentials
• Not attempt to circumvent our security measures
• Pay all applicable fees in a timely manner

4. Fees and Payment

Our fees include both service charges and government processing fees. All fees are clearly displayed before payment and are non-refundable except as outlined in our Refund Policy.

Payment must be made in full before application submission. We accept major credit cards and other payment methods as displayed on our website. All payments are processed securely through encrypted channels.

Prices are subject to change without notice. The price charged will be the price displayed at the time of your purchase.

5. Application Process

You acknowledge and agree that:

• We provide assistance but cannot guarantee application approval
• Final decisions rest solely with UK government authorities
• Processing times are estimates and may vary
• We are not responsible for delays caused by government processing
• Additional information or documents may be requested
• Applications cannot be modified once submitted to authorities

6. Accuracy of Information

You are solely responsible for the accuracy and completeness of all information provided. We are not liable for application rejection or delays resulting from:

• Inaccurate or incomplete information provided by you
• Failure to meet eligibility requirements
• Submission of fraudulent or false documents
• Failure to disclose relevant information

7. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws. Our use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ETA Express UK or its content suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content without express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, ETA Express UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Travel expenses or cancellation costs
• Loss of business opportunities
• Application rejection or delays
• Changes in immigration laws

Our total liability shall not exceed the fees paid for our services.

10. Indemnification

You agree to indemnify and hold harmless ETA Express UK, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any law or regulation
• Your provision of false or misleading information

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with UK arbitration rules.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: +44 800-203-6930